DMSS App Instruction

Smart Security has grown consistently over the last 20 years to become one of Perth’s leading security companies…

Google Rating

4.4

Smart Security

4.4

Peter Magini

06:14 01 Jun 22

Cost effective installation, neat job and good friendly people.After sales service was excellent.

Mike B

02:58 29 Mar 22

Highly recommend Smart Security. Always friendly and efficient. Installation, technical and administration support are all excellent.

Lisa S (FrodofromAus)

10:49 10 Feb 22

I paid around $2000 for the installation of an intercom system to open my gate so you could access the front door. The system allowed for a phone app so the gate could be open if necessary and you were not home.The sales person was nice but hopeless in regards to the product. He rang several times to ask more questions which he should have asked when he attended the property and took photos for the quote.The installation occurred before Christma.s and there is an issue with the system and the time it keeps. For over a month I have been trying to get the problem rectified. Last I heard they were coming eight days ago to fix the problem and I am still waiting.I paid once I got their invoice but as for warranty it is like pulling teeth to get things sorted. Wonder if the problem will be sorted by next Christmas. Back up warranty is lousy.

Garry Gadenne

04:06 16 Dec 21

The entire team are Brilliant ! From sales to fitting and admin. nothing is too much trouble.As an non technical customer Smart Security made the whole experience painless.After having the installation my wife and l wondered why we hadn't done it sooner.Tony please pass on our thanks to your team.

Jesse Parera

07:22 17 May 21

A guy named Phil came to replace the old security system. He did an exceptional job whilst giving me great advice to further secure my home. Highly suggest going to these guys for your security needs.

Lina & Robbie Coe

08:30 21 May 20

After shopping around, and receiving several quotes, for cctv cameras, we felt confident in choosing Smart Security.We were not disappointed, they proved to be professional, great value, and backed it up with great technicians, and a terrific after sales service.The install went well, everything was explained in lay-mans terms to our tenant, the cameras work a treat, it has left us and our tenant totally satisfied. Thank you Daniel and staff, well done and highly recommend.

David Kirk

05:29 13 Mar 20

Excellent Service. Prompt, efficient and good value for money.

Catherine Cowcher

23:49 04 Mar 20

Very professional and attentive. The quoting process was thorough and consultative and CCTV was installed promptly and with careful attention to needs of tenants affected by the work. They have been happy to help with any queries or technical questions at any time. Many thanks!

Gary Flynn

01:20 21 Nov 19

Had CCTV installed on the 19/11/2019 by Smart Security. Install was completed efficiently by Bill. He was careful to clean up after the job. We had a bit of difficulty understanding the alert system but Daniel was good enough to come around after the installation to assist us set up our alerts and further explain some of the technical aspects.

Michael Haines

06:46 12 Nov 19

After having Smart Security install a CCTV Security System, I recommend this company to all considering a Security System install.Daniel attended our house to discuss our requirements and offer expert suggestions.This meeting was followed up by a comprehensive quote with options and an invitation to visit their premises in East Victoria Park to view the suggested equipment and further discuss the options.On installation day the technicians arrived at the advised time and professionally completed the installation and left our house after making sure all areas that they accessed were cleaner than when they had arrived.The system was explained to us with the invitation to contact Smart Security for any further explanation or adjustments.Thank you Smart Security.

Silvana Birss

12:51 22 Oct 19

The service at Smart Security has been no less than AMAZING. The staff are so friendly and will go out of their way to help you in any way they can. I feel safe knowing that such wonderful and knowledgeable people have secured our home, they also take care of monitoring if you choose to.The options they have for securing your home are very impressive! Thank you 🙂

Mark Jenks

02:44 22 Oct 19

I again used Smart Security to install a Security Camera system at my home, very professional, clean workmanship, very pleasant to deal with especially Daniel. Would highly recommend them AGAIN to anyone.I have used Smart Security about half a dozen times over the years more recently with NBN being connected to my home, they installed a GSM Dialer to my home alarm so I can still monitor any activation's through a pre-paid SIM card now I don't have a landline.I would highly recommend them to anyone, everyone one of their employee's who have attended my home have been very professional, clean and helpful. I recommend Smart Security to all my friends and family and everyone speaks highly of them.

Nick Cigulev

13:41 06 Sep 19

Competitive price, job done well and in the agreed timeslot, and polite service. What more can you ask for?.

Nick Cigulev

13:41 06 Sep 19

Competitive price, job done well and in the agreed timeslot, and polite service. What more can you ask for?.

Mike Nicholls

08:16 14 Aug 19

Full camera and mobile phone controlled system with great advice and friendly service installed as promised and on time at my home. All very honest and open from initial greeting to friendly and professional on site installers. Simply does what I needed without effort and better mobile phone controlled monitoring than I had been offered by other companies in the past. I highly recommend Smart for a security system.

Duane Butler

23:50 24 May 19

We use smart security at our work place for installation, repairs and monitoring.Very professional and affordable service. All the techs are very knowledgeable and very helpful. Highly recommend.

Ros Shaw

14:43 08 Apr 19

A very pleasant experience dealing with the team from Smart Security. Would highly recommend their very professionally, helpful and friendly service. We had cameras installed a couple of years ago and just recently had our alarm system upgraded. Thankyou to all the staff for their ten out of ten service from start to finish.

Ros Shaw

14:42 08 Apr 19

Les Emery

03:53 12 Mar 19

Smart Security have again done a fantastic job with some additional installations over the past few weeks. Nothing is ever too much trouble for them and their staff are always efficient and courteous.A highly recommended company.

Les Emery

03:53 12 Mar 19

Micky D

07:47 06 Mar 19

Friendly knowledable staff helped me to explore the range of security products for my home

Vickie Calabro

08:05 18 Dec 18

Smart security offered a prompt and affordable security solution for my small business. Customer service was excellent from start to finish. Very happy with the handover too. Highly recommend. 👍

Mark Jenks

02:13 24 Nov 18

I have used Smart Security about half a dozen times over the years more recently with NBN being connected to my home, they installed a GSM Dialer to my home alarm so I can still monitor any activation's through a pre-paid SIM card now I don't have a landline.I would highly recommend them to anyone, everyone one of their employee's who have attended my home have been very professional, clean and helpful. I recommend Smart Security to all my friends and family and everyone speaks highly of them.

Eric

03:49 20 Nov 18

Great experience dealing with the team from Smart Security. From our first contact right through to installing a their great camera was just absolute professionalism. I just had there team back to install addition cameras and again a great hassle free experience.

A Lock

00:55 23 Oct 18

The entire team at Smart Security offer great customer service and advice! Recently we had some trouble with our alarm system (outside of the warranty period and I'm sure it was operator induced) after a small upgrade and was causing some minor issues. Tracey organised a technician (Juan) that day to fix the problem and he did. Unfortunately, we had another concern two weeks later and again Tracey and Andrew organised another technician (Ian), quite promptly, to fix the problem at a reasonable price and now we have absolute confidence in our alarm system. Service, especially after installation, is the difference here. Thanks for the work and your patience Smart Security.

Lois Leeson

09:23 13 Jul 18

Living 135kms away, it hasn't been easy to get a technician to come to fix my alarm. However Tracey went over and beyond to get a tech up. She touched base every week, to assure me she hadn't forgotten . Ben from sister company, came up yesterday, and he was amazing too. Very happy customer. Thanks, Tracey.

Michelle Hillan

11:42 01 Mar 18

All staff at Smart Security are friendly & helpful. The service we received from start to finish was 5 STAR! The after sales support has been EXCEPTIONAL. Daniel recently came to the house to help us set something up & there was no charge. It has been well over 12 months since we had our system installed. I recommend Smart Security 110%. We could not fault them even if we tried = Happy Customer :0)

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DMSS App Instruction Manual